Help Paying Your Bill
As part of our mission and commitment to the community, Los Angeles Community Hospital is committed to providing quality healthcare that is affordable for our community. All of our patients are treated with dignity, compassion, and respect. This includes providing services without charge, or at significantly discounted prices, to eligible patients who cannot afford to pay for care as provided by our financial assistance policy.
Financial Assistance
Our Financial Assistance Program provides financial assistance to help qualified patients pay for healthcare based on their financial need. This includes emergency, urgent, or medically necessary care. Patients who qualify get some or all of their costs covered.
Who May Qualify?
Eligibility is based on factors such as:
- Household income
- Family size
- Insurance status
- Financial hardship or medical circumstances
Patients whose income falls within the program guidelines may qualify for free or discounted care. Contact our Patient Financial Services department for current eligibility requirements.
Financial Assistance Programs Offered
Charity Care
Patients may be eligible for Charity Care if their household income is no more than 250% of the Federal Poverty Level based on family size.
Discount Payment Program
Patients may be eligible to qualify for discounted charges for medically necessary hospital services if household income is too high to qualify for free charity care but is at or below 400% of the Federal Poverty Level.
How to Apply
Applying is simple:
- Complete a Financial Assistance Application.
- Submit any required documentation to verify your financial situation.
- Return the completed application and supporting documents to Patient Financial Services.
Applications may be submitted in person or by mail.
Financial Assistance Forms and Policies
Charity Policy: Charity Care Policy PDF
Low Income Financial Assistance Policy: Low Income Financial Assistance Policy PDF
Financial Assistance Application: Financial Assistance Application PDF
Federal Poverty Guidelines are available at: https://aspe.hhs.gov/topics/poverty-economic-mobility/poverty-guidelines
Need Assistance?
For questions about financial assistance, eligibility, billing, or help completing an application, contact:
Patient Financial Services
Phone: (562) 293-3200
Hours: 8 a.m. - 4:30 p.m. PST
Interpreter services are available at no cost.
Additional Patient Resources
Health Consumer Alliance offers free assistance to help patients understand medical bills, insurance coverage, and financial assistance options.
Website: https://healthconsumer.org
Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program that reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
For more information and to file a complaint go to: HospitalBillComplaintProgram.hcai.ca.gov